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Terms and Conditions

Terms and Conditions of surfskateshop.eu


§1 Applicability to entrepreneurs and definitions of terms


(1) The following general terms and conditions apply to all deliveries between us and a consumer in the version valid at the time of the order. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed (§ 13 BGB).

§2 Conclusion of a contract, storage of the contract text


(1) The following provisions on the conclusion of a contract apply to orders via the internet shop http://surfskateshop.eu

(2) If the contract is concluded, the contract comes with:

TCRM GmbH
Dorfstr. 99
D-15910 Bersteland
Managing Director: Reinhard Mietusch
VAT-ID: DE356573411

(3) The presentation of the goods in our online shop does not constitute a legally binding contract offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract.

(4) When an order is received in our online shop, the following rules apply: The consumer submits a binding contract offer by successfully going through the ordering procedure provided in our online shop.

The order takes place in the following steps:

1) Selection of the desired goods
2) Confirm by clicking the buttons
3) Checking the information in the shopping cart
4) Binding dispatch of the order by clicking the button

Before the binding submission of the order, the consumer can return to the website on which the customer’s information is recorded and correct or correct input errors by pressing the “Back” button in the Internet browser used by him after checking his details Cancel the order process by closing the Internet browser. We immediately confirm receipt of the order by an automatically generated email (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our internet shop: We save the contract text and send you the order data and our terms and conditions by email. You can view the terms and conditions at any time at http://surfskateshop.eu/terms-and-conditions/. You can see your past orders in our customer area.

§3 prices, shipping costs, payment, due date

(1) The prices include the statutory sales tax and other price components. Any shipping costs will be added.

(2) The consumer has the option of paying via PayPal.

§4 delivery

(1) Unless we have clearly stated otherwise in the product description, all items we offer are ready for dispatch immediately. The delivery takes place here at the latest within 5 working days. In the case of payment in advance, the deadline for delivery begins on the day after the payment order to the bank commissioned with the transfer and, for all other payment methods, on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold is only transferred to the buyer when the item is handed over to the buyer, even in the case of sale by mail.

§5 retention of title

We reserve title to the goods until the purchase price has been paid in full.

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§6 right of withdrawal of the customer as a consumer:

Right of Withdrawal

Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby the consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier has taken possession of the goods.

Reduced goods, such as a product that was bought cheaper with a coupon code cannot be exchanged.

To exercise your right of withdrawal, you must contact us

TCRM GmbH
Dorfstr. 99
D-15910 Bersteland
Managing Director: Reinhard Mietusch
VAT-ID: DE356573411
E-Mail: reinhard@surfskateshop.eu

by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model withdrawal form for this purpose, but this is not mandatory.

Consequences of cancellation

If you withdraw from this contract, we will have given you all payments that we have received from you, not including delivery costs, if the items have been delivered to you, to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used for the original transaction; In no case will you be charged any fees for this repayment.

Physical products, reimbursement can be refused until we have received the goods back. Refunds may be withheld if the products are worn out and cannot be sold as new.

You must return or hand over physical products to us immediately and in any case no later than fourteen days from the date on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

End of revocation
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§7 withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

To :
TCRM GmbH
Dorfstr. 99
D-15910 Bersteland
Managing Director: Reinhard Mietusch
VAT-ID: DE356573411
E-Mail: reinhard@surfskateshop.eu

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_____________________________________________________

Ordered on (*) / received on (*)

__________________

Name of the consumer (s)

_____________________________________________________

Address of the consumer (s)


_____________________________________________________

Signature of the consumer (s)

__________________

Date

__________________

(*) Cross out inapplicable.

§8 warranty

The statutory warranty regulations apply.

§9 contract language

As contract language english will be available exclusively.

Status of the terms and conditions March 2023